Dealing with Conflict in Ministry: Biblical and Practical Approaches
Conflict—no matter how much we try to avoid it—is inevitable, even in ministry. A quick search defines conflict as a disagreement or struggle between opposing forces or ideas. So, how should we handle it when it arises?
Biblical Guidance
First, we must turn to Scripture. In Matthew 5:23-24, Jesus says:
“So if you are offering your gift at the altar and there, remember that your brother has something against you; leave your gift there before the altar and go. First, be reconciled to your brother, and then come and offer your gift.”
Often, when we experience conflict, our instinct is to withdraw or give the silent treatment. However, Jesus instructs us to take the initiative to make things right. Whether we are at fault or the other person is, Matthew 18:15 reminds us that we must take the first step toward reconciliation. Though pride and selfishness may make this difficult, we must remember that maintaining fellowship with Christ and others is far more important than simply being “right.”
Additionally, Matthew 18:15-17 says:
“If your brother sins against you, go and tell him his fault, between you and him alone. If he listens to you, you have gained your brother. But if he does not listen, take one or two others along with you, that every charge may be established by the evidence of two or three witnesses. If he refuses to listen to them, tell it to the church. And if he refuses to listen even to the church, let him be to you as a Gentile and a tax collector.”
Once again, Jesus emphasizes handling conflict privately before involving others. Our tendency is to talk about people rather than to them, but Scripture instructs us to address the issue directly with the individual first. Last summer, when I was leading Summer Camp, staffers came to me regarding a conflict with another staffer. My first question is, “Have you talked with your fellow staff member first?” Only if reconciliation fails should others be brought into the conversation. There are times in which separation may be needed, but the goal is always restoration.
Practical Approaches
Beyond biblical principles, practical steps can help us navigate conflict wisely:
- Consider the other person’s viewpoint. Seek to understand before being understood.
- Pray diligently. Ask for wisdom, forgiveness, and a heart aligned with God’s will.
- Listen to the other person. Listen to the other person’s every word before formulating your response. Active listening is key.
- Address the issue, not the person. Focus on the problem rather than making personal attacks.
- Present solutions, not just complaints. Constructive dialogue leads to resolution.
- Remember that God has called us to love others. Approach conflict with grace and humility.
By applying biblical wisdom and practical approaches, we can lead through conflict in a way that honors Christ and fosters unity in ministry.
Author: Dwayne Parker is the Director of the Discipleship and Sunday School Ministries of the Mississippi Baptist Convention Board.
